Safe Holidays at the Parkhotel Bellacosta

OUR COMMITMENT TO YOUR PEACE OF MIND

Information for winter 2020/21 bookings

Due to the current uncertain situation, we have modified our cancellation conditions:
Up to 15 days before your arrival, you can cancel your reservation and the deposit will be converted into a voucher that you can use within 18 months of your arrival date.
When confirming the booking, a deposit of 30% of the amount will be requested.

Cleaning and disinfection

  • Regular sanitisation of critical points with professional antibacterial and antiviral products.
  • Adjustment of manual ventilation according to the various spaces.
  • Hand sanitisers available to guests at different points in the hotel.
  • Room by room compartmentalised cleaning.
  • Sanitisation of the room before check-in with disinfecting products.
  • Use of PPE (Personal Protective Equipment) such as disposable gloves when cleaning spaces.

Kitchen

  • Scrupulous hygiene in the kitchen according to the strict HACCP (Hazard Analysis and Critical Control Points) regulations.
  • Cooks use gloves and mouth/nose masks when processing food

Restaurant

  • We sanitise all restaurant areas daily.
  • As per protocol, the buffet will be in self-service mode, with the obligation to wear a mask and gloves to protect the food from contact
  • Three dining rooms, one of which has been completely renovated, allow us to avoid crowds
  • Waiters use masks during service and sanitise their hands after each operation.
  • A distance of 1 metre between people occupying different rooms will be guaranteed.

Wellness

  • Swimming pool open by reservation with restricted numbers
  • Spa open by reservation with restricted numbers
  • Use of filters and chlorine in the pool.

During wellness treatments (face, body, massage) in the SPA centre, staff use mouth/nose masks and a visor.
Use of antibacterial and antiviral detergents.

Activities and entertainment

  • The entertainers at the mini-club will be equipped with a mask and disinfectant gel to sanitise the children’s hands and the assistance service will be guaranteed from 5.00 to 10.00 pm.
  • Our Hotel is the ideal starting point for your walks and excursions, leaving your car conveniently in the garage
  • Move around freely in the villages of Val di Fiemme with buses, trains, shuttle buses and on-call services.